The Process

How Automation Projects Work

Our process is designed to keep automation projects simple, fast, and reliable — from first request to working system.

Automation Process 3 Steps
1 Submit Request Describe your workflow in plain language
2 System Configured Built and tested in Make.com
3 Automation Delivered Documented and handed over

Our Simple 3-Step Process

Three stages from request to working automation, designed to keep things clear and low-effort on your side.

Submit Your Automation Request

Describe the workflow you want automated using the request form. No technical knowledge required — just explain the process in plain language.

System Design & Setup

We analyse the workflow, select the right tools, and configure the automation in Make.com. Everything is built around your specific business process.

Delivery & Handover

The completed automation is tested end-to-end, documented, and handed over with clear guidance so your team can run it confidently from day one.

Typical Automation Timeline

Most automation projects are completed within five working days from the point of request approval.

Day 1

Workflow Planning

We review the automation request, map the exact workflow steps, and confirm the approach with you before any build begins.

Day 2–3

Automation Setup

The automation is built and configured in Make.com, integrating with your existing tools and data sources.

Day 4

Testing & Optimisation

The complete automation is tested under real conditions. Edge cases are identified and handled before delivery.

Day 5

Delivery & Documentation

Your automation is delivered with written documentation showing how it works, what triggers it, and how to manage it going forward.

What Clients Receive

Every project delivers a complete, working system with everything needed to run it from day one.

Configured Automation Workflow

A fully built and tested automation running on Make.com, connected to your existing tools.

Clear Documentation

Written documentation explaining how the system works, what triggers it, and how to monitor it.

Usage Guidance

A structured handover so your team knows how to operate and manage the automation confidently.

Support Recommendations

Guidance on monitoring performance and recommended next steps for expanding the system.

Future Upgrade Capability

Every system is built to a reusable template standard, making future additions and changes straightforward.

Reusable Template

The workflow is saved as a structured template, forming a foundation for future automation projects.

Common Questions

Answers to questions clients typically have before starting an automation project.

How long does an automation project take?

Most projects are completed within 2–5 working days from request to delivery. A single Starter workflow typically takes 48 hours. More complex multi-workflow projects take up to 7 days. Timelines are included in each service package.

Do I need any technical knowledge to get started?

No. You only need to describe the workflow you want automated in plain language. We handle all configuration, testing, and technical setup. You do not need to understand how Make.com or the API integrations work.

Can automation connect to my existing tools?

In most cases, yes. We build with Make.com, which connects to hundreds of common business tools including Gmail, Google Sheets, Airtable, Notion, Slack, CRMs, and more. Let us know your tools during the request and we will confirm compatibility.

What happens if my workflow changes after delivery?

All automations are built to a reusable template standard, which makes future updates straightforward. If your process changes, you can submit a new request or contact us directly. Modifications are scoped as a separate project.

Is there ongoing support after delivery?

Each project includes documentation and handover guidance so your team can manage the system independently. For ongoing maintenance or monitoring, we can recommend appropriate options at the point of delivery.

Ready to Start

Ready to Automate Your Workflow?

Tell us which repetitive process you want eliminated and we will build the right system for your business.